Effective Date: 08-08-2026

Cancellation by Customer

Cancellation charges vary depending on:
● Destination
● Airline
● Hotel
● Tour operator
● Time of cancellation
Applicable cancellation charges will be communicated at the time of booking.

Non refundable Services

Certain services may be completely non-refundable, including:
● Airline tickets
● Visa fees
● Travel insurance
● Event tickets
● Promotional offers

Refund Processing

Eligible refunds will generally be processed within 7–14 business days after receiving
refunds from the respective suppliers.
Refund timelines may vary depending on banks and payment providers.

Cancellation by Imagination Escapes

In rare circumstances, we may cancel or modify a trip due to insufficient participation,
operational constraints, natural disasters, or other unavoidable circumstances.
Where applicable, customers will be offered:
● Rescheduling
● Travel credit
● Alternative tour
● Refund as per supplier policies